At Healiving Supplies Sdn. Bhd., accessible from www.healivingsupplies.com.my, one of our utmost priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Healiving Supplies Sdn. Bhd. and the way we utilize it. If you have further inquiries or require more information regarding our Privacy Policy, please do not hesitate to contact us.

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Log Files

Healiving Supplies Sdn. Bhd follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies And Web Beacons

Like any other website, Healiving Supplies Sdn. Bhd. uses ‘cookies’. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Third Party Privacy Policies

Healiving Supplies Sdn. Bhd.’s Privacy Policy does not apply to other advertisers or websites. Third-party ad servers or ad networks uses technologies like cookies, JavaScript or Web Beacons that are used in their respective advertisements and links that appear on Healiving Supplies Sdn. Bhd., which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Kindly note that Healiving Supplies Sdn. Bhd. has no access to or control over these cookies that are used by third-party advertisers. Hence, we would advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Healiving Supplies Sdn. Bhd. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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Collection Of Personal Data

In the course of your dealings with Healiving Supplies Sdn. Bhd. (“we”, “our” or “us”) as our valued customer, member and participant in programs organized by Healiving Supplies Sdn. Bhd., you may be asked to provide data and information about yourself (“Personal Data”) to enable us to enter into a transaction with you or to deliver the necessary notices, services and/or products in connection with our business.

Our Privacy Policy Statement (“Statement”) may be updated, revised or amended at any time if we deem necessary. You are strongly recommended to review this Statement frequently. This Statement covers the website – www.healivingsupplies.com.my (“Site”) – and all online forms on the Site used to collect Personal Data.

Nature Of Personal Data

Such Personal Data may be subject to applicable data protection, privacy and other similar laws and may include information concerning name, age, date of birth, identity card number, gender, address, occupation, contact information and email address.

Purpose Of Collecting Personal Data

The Personal Data you provide will be collected, used and otherwise processed by us for, amongst others, the following purposes:

1. to send you information related to our products, promotions and events through various communication channels such as email, telephone calls, text messages or social media;
2. to deliver notices, services or products and the marketing of such services or products;
3. to assess your application for, and administer your participation in the program and/or contest organized by Healiving Supplies Sdn. Bhd.
4. to conduct internal record keeping;
5. to facilitate communications between Healiving Supplies Sdn. Bhd. and you;
6. to respond to your queries;
7. to allow you to utilize features of the website, if and when you choose to do so;
8. to meet any legal or regulatory requirements related to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or any member companies of our Group.

The provision of Personal Data is voluntary. The failure to supply such Personal Data will:-

1. result in us being unable to provide you with the notices, services and/or products requested;
2. result in us being unable to update you on our latest product launches, promotions and events;
3. result in us being unable to process your application for our program and/or contest.

Disclosure

The Personal Data provided to us will be kept confidential but you, hereby, consent and authorize us to provide or disclose your Personal Data to the following categories of parties:-

1. any person to whom we are compelled to do so under law;
2. any related companies and subsidiaries of Healiving Supplies Sdn. Bhd., including those to be established in the future;
3. our business partners and online affiliates that provide related services or products in connection with our business;
4. government agencies, statutory authorities and industry regulators;
5. our auditors, consultants, accountants, lawyers or other financial or professional advisers;
6. our appointed service or product providers as may be necessary or appropriate.

Safeguards

The security of your Personal Data is our priority. We shall keep and process your Personal Data in the manner described in this policy. We endeavour to implement appropriate administrative and security measures to safeguard, protect and secure your Personal Data from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction.

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Data Transfer & Sharing

We are committed to protect your privacy. We do not sell your Personal Data to any third parties. Where we consider it necessary or appropriate for the purposes of data storage or processing or providing any service or product on our behalf to you, we may transfer your Personal Data to another member of our Group or third party service or product providers within or outside the country in which we are established, under conditions of confidentiality and similar levels of security safeguards.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Healiving Supplies Sdn. Bhd. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

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Your Rights Of Access And Correction

You have the right of access and correction with respect to your Personal Data held by us. In this respect, you may:

1. check whether we hold or use your Personal Data and request access to such data;
2. request that we correct any of your Personal Data that is inaccurate, incomplete or out-of-date;
3. request that your Personal Data be retained by us only as long as necessary for the fulfillment of the purposes for which it was collected;
4. request that we specify or explain its policies and procedures in relation to data and types of Personal Data handled by us;
5. communicate to us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Data for these purposes; and
6. withdraw, in full or in part, your consent given previously, in each case subject to any applicable legal restrictions, contractual conditions and a reasonable time period.

We will need to validate the identity of anyone making an access request, to ensure that we do not provide your information to anyone who does not have the right to that information.

Enquiries concerning Personal Data collected by us, including written requests for access to Personal Data or correction and/or deletion of Personal Data or for information regarding policies and procedures and types of Personal Data, should be addressed to: